Senior IT Specialist
4 days ago
We have an exciting opportunity for a Senior Network Specialist to join our team at PPHE Hotel Group.
About the Job:
- As a Senior Network Specialist, you will be responsible for designing, managing, and providing support for the Group's Internet/Wi-Fi network infrastructure and IP Telephony systems.
- You will work closely with the network and support teams and our Meeting & Events Departments in the hotels.
- Key responsibilities include creating and maintaining up-to-date documentation of network infrastructure, managing and supporting the Wi-Fi network and IP telephony platforms, and providing support for Wi-Fi network and IP telephony incidents.
- You will also be responsible for handling escalations or incidents on Wi-Fi, monitoring and ensuring the effectiveness of the network environment, and asset management for Wi-Fi, IP telephony, and network hardware and software across the Group.
- In addition, you will plan and assist the network team with network changes and upgrades, design, plan, and assist with network cabling or patching works, and report on Wi-Fi infrastructure performance.
- Collaboration with the Engineering department is also required to resolve remote incidents or changes.
Benefits:
- Competitive salary: £60,000 - £80,000 per annum
- Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong technical knowledge of network infrastructure and IP telephony systems
- Experience working with Wi-Fi networks and IP telephony platforms
- Collaborative team player with excellent interpersonal skills
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