Senior IT Specialist

4 days ago


Farringdon, United Kingdom PPHE Hotel Group Full time
Job Overview

We have an exciting opportunity for a Senior Network Specialist to join our team at PPHE Hotel Group.

About the Job:

  1. As a Senior Network Specialist, you will be responsible for designing, managing, and providing support for the Group's Internet/Wi-Fi network infrastructure and IP Telephony systems.
  2. You will work closely with the network and support teams and our Meeting & Events Departments in the hotels.
  3. Key responsibilities include creating and maintaining up-to-date documentation of network infrastructure, managing and supporting the Wi-Fi network and IP telephony platforms, and providing support for Wi-Fi network and IP telephony incidents.
  4. You will also be responsible for handling escalations or incidents on Wi-Fi, monitoring and ensuring the effectiveness of the network environment, and asset management for Wi-Fi, IP telephony, and network hardware and software across the Group.
  5. In addition, you will plan and assist the network team with network changes and upgrades, design, plan, and assist with network cabling or patching works, and report on Wi-Fi infrastructure performance.
  6. Collaboration with the Engineering department is also required to resolve remote incidents or changes.

Benefits:

  • Competitive salary: £60,000 - £80,000 per annum
  • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service
  • Two free meals per day
  • Recommend a friend scheme - up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical knowledge of network infrastructure and IP telephony systems
  • Experience working with Wi-Fi networks and IP telephony platforms
  • Collaborative team player with excellent interpersonal skills


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