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Night Porter

1 month ago

Ely, Cambridgeshire, United Kingdom Greene King Full time

As a Night Porter at Greene King, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. This role is perfect for someone who is passionate about providing excellent customer service and ensuring a secure environment for everyone.

Key Responsibilities:

  • Provide customers with a heartfelt and memorable experience each and every time they visit
  • Be the first point of contact for late arrival check-ins and walk-ins
  • Ensure guest and business safety, and security is top priority at all times
  • In the event of a fire, evacuate all guests and team from the business safely and quickly
  • Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay

What You'll Bring:

  • A positive can-do attitude and be a real team player
  • A passion for giving great service and making sure every customer receives a warm welcome
  • Willingness to learn and expand your skills
  • A great eye for detail, making sure every pint is poured to perfection

Benefits:

  • Competitive salary
  • Tronc payments and pension contribution
  • Discount of 33% for you and 15% for your loved ones on all of our brands
  • Wage Stream
  • Retail discounts
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels
  • Free employee assistance program