Service Delivery Manager
1 day ago
About the Role
- Oversee a small team of Service & Support Coordinators to ensure seamless operations and exceptional service delivery.
- Collaborate with engineers to develop and implement process improvements that enhance service delivery and customer satisfaction.
- Provide guidance and support to team members to ensure they have the necessary tools and resources to succeed in their roles.
This role is ideal for a motivated and experienced professional with a background in the engineering sector or experience working alongside engineers, combined with strong technical skills and leadership abilities.
As a Lead Service & Support Coordinator, you will be responsible for:
- Coordinating service requests and resolving issues in a timely and efficient manner.
- Developing and implementing process improvements to enhance service delivery and customer satisfaction.
- Providing guidance and support to team members to ensure they have the necessary tools and resources to succeed in their roles.
Our client, a leading company in the industry, is committed to delivering exceptional service and support to their customers. If you are a motivated and experienced professional looking for a new challenge, this could be the perfect opportunity for you to grow and develop your skills.
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