Service Delivery Manager

1 day ago


Peterborough, Peterborough, United Kingdom MorePeople Full time
Lead Service & Support Coordinator

About the Role

  • Oversee a small team of Service & Support Coordinators to ensure seamless operations and exceptional service delivery.
  • Collaborate with engineers to develop and implement process improvements that enhance service delivery and customer satisfaction.
  • Provide guidance and support to team members to ensure they have the necessary tools and resources to succeed in their roles.

This role is ideal for a motivated and experienced professional with a background in the engineering sector or experience working alongside engineers, combined with strong technical skills and leadership abilities.

As a Lead Service & Support Coordinator, you will be responsible for:

  • Coordinating service requests and resolving issues in a timely and efficient manner.
  • Developing and implementing process improvements to enhance service delivery and customer satisfaction.
  • Providing guidance and support to team members to ensure they have the necessary tools and resources to succeed in their roles.

Our client, a leading company in the industry, is committed to delivering exceptional service and support to their customers. If you are a motivated and experienced professional looking for a new challenge, this could be the perfect opportunity for you to grow and develop your skills.



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