Hospitality Ambassador

We are seeking a highly motivated Restaurant Team Member to join our team at The Sutherland. As a Restaurant Team Member, you will be responsible for delivering exceptional customer service, working in a fast-paced environment, and ensuring our guests have an amazing dining experience.

About the Role

As a Restaurant Team Member, you will be working in our Restaurant & Lounge, ensuring our guests receive excellent service, their orders are taken correctly, and their dining experience is managed from initial welcome to friendly goodbye. We are looking for individuals who can work to our brand standards, processes, and procedures to maintain the highest standards, while providing genuine friendly hospitality.

About The Sutherland

The Sutherland is a stunning new restaurant, lounge, bar, and hotel located in the heart of Telford, Shropshire. We are passionate about delivering exceptional food, drinks, and service to our guests, and we are committed to providing a warm and welcoming atmosphere.

What You Will Need to Succeed

1. You should already be working in a restaurant, bar, or hotel known for its style and service.
2. You should be a strong communicator who enjoys being part of a team.
3. You should have a natural ability and passion for exceeding guest expectations.
4. You should have a passion for all things hospitality, service, and the guests dining experience.
5. You should have a desire to learn, grow, and develop.
6. You should be able to adapt and stay calm in a high-paced environment.

Benefits

We offer a competitive hourly wage with generous tips, growth and development opportunities, trips to suppliers, heavily discounted food, annual awards, discounts in all our venues, and membership to our exclusive 'Extraordinary Portal'.