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Travel Branch Manager

2 months ago

Spalding, Lincolnshire, United Kingdom Hays Travel Full time
Key Responsibilities

We are seeking an experienced and motivated Travel Branch Manager to join our team at Hays Travel. As a key member of our branch team, you will be responsible for leading a team of travel consultants and ensuring the branch runs efficiently and effectively.

Key Areas of Responsibility
  • Leadership and Team Management: Lead and motivate a team of travel consultants to achieve sales targets and provide exceptional customer service.
  • Branch Operations: Ensure the effective day-to-day operation of the retail branch and foreign exchange bureau.
  • Customer Service: Identify and meet customers' needs by providing exceptional customer service at all times.
  • Sales and Marketing: Increase the exposure of the branch and develop new business leads through effective sales and marketing strategies.
  • Administrative Duties: Perform administrative duties, including staff management, customer service, and sales reporting.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or travel industry setting.
  • Travel Industry Knowledge: Excellent knowledge of the travel industry, including tour operator systems and travel products.
  • Sales and Marketing Skills: Strong sales and marketing skills, with the ability to develop and implement effective sales and marketing strategies.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide exceptional customer service at all times.
  • Administrative Skills: Strong administrative skills, including staff management, customer service, and sales reporting.
What We Offer

We offer a competitive salary, unlimited bonus potential, and a range of benefits, including a comprehensive training program and opportunities for career advancement.

As a key member of our team, you will have the opportunity to work with a leading travel company, develop your skills and knowledge, and contribute to the growth and success of our business.