IT Career Starter

2 days ago


Bristol, Bristol, United Kingdom Baltic Apprenticeships Full time

About the Role

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We are looking for a talented and enthusiastic individual to join our team as an IT Support Specialist. This is an excellent opportunity to start your career in the tech industry and gain hands-on experience working with cutting-edge technologies.

As an IT Support Specialist, you will work closely with our expert training team at Baltic Apprenticeships to develop your skills and knowledge. You will be responsible for providing top-notch 1st Line IT technical support and print hardware support to our clients.

The ideal candidate will have a passion for technology and IT, a willingness to learn, and excellent communication skills. You will also be required to hold a grade 5 in English and a grade 4 in Maths at GCSE.

About the Job

  • You will work towards your IT level 3 Support qualification, delivered by our expert training team at Baltic Apprenticeships.
  • You will respond to support requests by efficiently identifying, logging, and categorising incidents.
  • You will install photocopiers and network print and scan configuration.
  • You will repair photocopiers and print devices.
  • You will provide field support for service issues.
  • You will work closely with cross-functional teams.
  • You will gain hands-on experience with cloud platforms and services.
  • You will learn and implement best practices to fortify systems against cyber threats.
  • You will assist in managing and optimising network infrastructure.

Benefits

  • A competitive salary of £13,000 - £15,000 per annum.
  • Working Monday-Friday, 8.30am-5pm.
  • 28 days holidays including bank holidays.
  • Company pension scheme.

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