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Head of Financial Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Head of Financial Operations to join our team at Travel Chapter. As a key member of our finance team, you will be responsible for delivering scalable finance operations that cover key transactional processes, including Purchase to Pay (P2P).
Key Responsibilities
- Develop and implement best-in-class finance operations processes and procedures to ensure efficient and effective transaction processing.
- Provide a best-in-class finance operations service to finance stakeholders and other business-wide stakeholders through regularly monitored Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Implement and maintain accounts payable policies, procedures, and internal controls to ensure compliance with company policies and regulations.
- Review and improve end-to-end process maps to increase efficiency in transaction processing.
- Define and track KPIs to measure the performance of key transactional processes and P2P financial metrics.
- Agree and track SLAs with the Senior Leadership Team (SLT) and other key business stakeholders.
- Deliver daily, weekly, and monthly deliverables to the Finance Director.
- Lead a scalable and lean Finance Operations team using efficient processes and automation to ensure best-in-class service while maintaining a sufficient but low growth cost base.
- Work on continuous improvements and other finance projects as required.
Requirements
- Deep knowledge of best-in-class Order-to-Cash (O2C) and Purchase to Pay (P2P) processes and delivery frameworks.
- Strong leadership skills with a focus on driving a high-quality and on-time delivery mindset.
- KPI and target focus with the ability to instill urgency within the team to resolve issues and grab opportunities.
- Strong communication skills with the ability to influence across functions, not only within finance but across the business.
- Experience delivering in an agile, fast-paced environment.
- Experience using data and KPI dashboards to understand what is performing well, what isn't, and why, and make recommendations for change.
- Experience of root cause analysis and resolution.
What We Offer
- Competitive salary and benefits package.
- 25 days' paid holidays plus bank holidays.
- A special day off for your or a loved one's birthday.
- £500 paid towards a holiday of your choice.
- A paid day to volunteer with a charity close to your heart.
- A friends and family discount scheme.
- Life assurance for your peace of mind.
- Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts, and more.
- Exciting social events, including our famous Christmas parties
