Sales and Service Representative

7 days ago


Swindon, Swindon, United Kingdom H&M Group Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will be responsible for delivering exceptional customer service and promoting our products to drive sales and profit in-store.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Promote and sell H&M Group products, including fashion pieces and unique designer collaborations, to meet sales targets and drive business growth.
  • Work collaboratively with colleagues to achieve sales and profit goals, sharing product and fashion knowledge to enhance the customer experience.
  • Follow health and safety routines to promote the safety and well-being of all colleagues and customers.

Requirements:

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet sales targets. You will also need to be flexible and available to work a variety of shifts, including weekends.

About H&M Group:

H&M Group is a family of brands that includes H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are committed to creating meaningful growth and more sustainable lifestyles, and we are looking for talented individuals who share our values and passion for fashion.


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