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IT Infrastructure Specialist
2 months ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Telent Technology Services Ltd. As a key member of our operations team, you will be responsible for ensuring the operational reliability, security, and integrity of our systems and infrastructure.
Key Responsibilities- Provide day-to-day operational support, responding to requirements from application development teams, customers, and system management teams.
- Plan and implement security and infrastructure product upgrades to avoid technology obsolescence and take advantage of the latest product features and capabilities.
- Resolve technical queries regarding system architecture, perform complex troubleshooting, and root cause analysis.
- Maintain system documentation, including technical architecture, configuration state, product licensing, and operational processes and procedures.
- Perform troubleshooting where required, and lead problem-solving efforts, liaising with vendors and other third parties when necessary.
- Maintain security integrity to protect systems from unauthorized use, unplanned failure, and other potential threats.
- Previous experience working in a Systems Administration (3rd Line Support) role with extensive knowledge around Microsoft and VMWare technologies.
- Strong technical knowledge of Trellix Security products.
- Experience working with the following technologies: Microsoft Server and client operating systems, Active Directory, VMware vSphere, SCOM, SCCM, MS SQL, Monitoring Tools, Security, GPO, DHCP, DNS, Updates and Patching, NetApp, and Dell storage solutions.
- Strong investigative and problem-solving skills.
- ITIL Qualification is preferred.
- A career at Telent Technology Services Ltd can span many sectors, roles, technologies, and clients, giving you the opportunity to develop, learn new skills, and make an impact.
- We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas.
- We want everyone to feel they can be themselves and to thrive at work.
- The additional benefits with this role include:
- 34 days holiday, including public holidays, plus the option to buy or sell five days each year.
- Company pension scheme.
- A range of family-friendly policies.
- Occupational health support and wellbeing Portal.
- Discounts on Cinema, Restaurants, and Shopping with Telent Reward scheme.
