Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
- Efficiently manage stock deliveries, ensuring that products are accurately received and stored.
- Proactively maintain a clean and organized store environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Participate in visual merchandising and product presentation to create an engaging shopping experience.
Requirements
- Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive attitude, with a strong commitment to delivering exceptional customer service.
- Ability to lift and move stock, as required.
What We Offer
- A competitive hourly rate, with opportunities for career progression and professional development.
- A comprehensive benefits package, including a pension scheme, holiday entitlement, and employee discounts.
- A dynamic and supportive work environment, with opportunities to work with a talented team of professionals.
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