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Customer Service Representative
1 month ago
Customer Service Representative
We are seeking a skilled Customer Service Representative to join our team at Assurant. As a Customer Service Representative, you will be responsible for assisting customers with their claims, either by phone or via our in-house system, The Connection.
Key Responsibilities:
- Assist customers with their claims, either by phone or via our in-house system, The Connection.
- Take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim.
Why Choose Assurant:
- Comprehensive training to prepare you for the role.
- Flexibility: with remote working available once full training is completed and performance targets are met.
- Balance is important - so we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service.
- We care about your well-being - we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work.
- A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more.
- Learning and Development opportunities including LinkedIn learning, internal one-to-one development, and growth platforms.
- Internal Wellbeing Programmes.
- We have an employee referral scheme, which rewards you when referring your friends and family to be part of our Assurant family.
- Free Onsite Parking.
At Assurant, we are passionate about DE&I (Diversity, Equity & Inclusion). Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business. Not just in performance, it also allows us to create growth opportunities, better aligns us with our clients, and enhances employee engagement.
