Store Manager

2 months ago

Chester, Cheshire, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at McCarthy Recruitment. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and motivate a team of retail professionals to achieve sales targets and deliver exceptional customer service
  • Monitor store performance and make recommendations to improve results
  • Communicate store performance and company updates to the team
  • Encourage a customer-centric culture, ensuring the team delivers sound fashion consulting at all times
  • Proactively seek out customer feedback and make recommendations to improve customer service
  • Ensure all difficult customer issues are resolved effectively and in a timely manner
  • Build rapport and be approachable and helpful to both customers and staff
  • Actively coach and develop the team to support internal succession
  • Monitor controllable costs and take action where appropriate
  • Understand and adhere to the company's Health & Safety procedures
Requirements
  • Professional and commercially astute with a passion for customer service, people management, and a strong desire to succeed
  • Super passionate about your product and your store standards, creating a unique high-street shopping experience
  • Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience
  • Commercial awareness is a must, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding
  • Excellent people management skills, with the ability to motivate and gain respect from your team
  • Ideally experience of the premium service market or a very clear understanding of it
About Us

McCarthy Recruitment is an award-winning multi-sector recruiter. We believe that you matter and care about unlocking your full potential. Work with us to find your perfect role and start your journey today.

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