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Strategic Partnership Director

2 months ago


London, Greater London, United Kingdom Virgin Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Strategic Partnership Director. This is a unique opportunity to drive forward our loyalty program and partnership ambitions, working closely with our Virgin Atlantic team to deliver joint commercial objectives.

Key Responsibilities
  • Develop and execute a comprehensive partnership strategy to drive revenue growth, member satisfaction, and redemption costs.
  • Build and maintain strong relationships with key partners, leveraging the Virgin ecosystem to share best practices and explore collaborative opportunities.
  • Stay up-to-date with industry trends and Virgin companies' strategic plans, identifying opportunities for growth and innovation.
  • Manage partner contracts with precision, ensuring legal and commercial compliance while delivering an effective member experience and proposition.
  • Collaborate with cross-functional teams to drive member engagement in collecting and redeeming our loyalty currency, and embed our customer-centric product suite.
  • Utilize market intelligence and member insights to identify new opportunities, developing compelling business cases for concepts that can evolve into attractive member propositions.
Requirements
  • Proven experience in partner development or account management, with a recent focus on the travel, airline, loyalty, and reward program sectors.
  • Strong relationship management skills, with the ability to take ownership of partner performance and craft effective development plans.
  • Ability to thrive in a dynamic environment, with a customer-first mindset and a can-do attitude.
  • Strategic thinking and commercial acumen, with the ability to develop long-term commercial strategies and deliver short-term revenue targets.
  • Excellent organization skills, adaptability, and problem-solving abilities.
What We Offer

We offer a fast-paced and evolving workspace, where your hard work and dedication are rewarded. Our benefits include flexible working, healthcare, dental schemes, pension contributions, and an employee rewards scheme. We champion inclusion, wellbeing, and purposeful points strategies.