Italian Service Leader
3 weeks ago
We are seeking a skilled and passionate Italian Service Leader to join our esteemed team at Alba Restaurant, located near Harrods in the United Kingdom.
Our restaurant embodies authentic Italian hospitality with a modern twist, offering an inviting atmosphere reminiscent of the Amalfi Coast. Every meal is crafted with care, from fresh seafood dishes to indulgent options featuring Piedmont Truffles. Our curated wine list and innovative cocktails complement our commitment to excellence.
The ideal candidate will have experience supervising front-of-house staff and ensuring smooth operations while maintaining exceptional service standards. This includes warmly welcoming guests, managing seating arrangements, and addressing customer concerns promptly and professionally. The successful candidate will also be responsible for training and coaching new staff members to uphold service standards, collaborating closely with kitchen and team members for seamless communication.
Key Responsibilities:
- Supervise front-of-house staff and ensure smooth operations
- Maintain exceptional service standards
- Warmly welcome guests and manage seating arrangements
- Address customer concerns promptly and professionally
- Train and coach new staff members
Benefits and Rewards:
- Personalised coaching and progression planning
- Enjoy wines at cost price
- 29 days off, including bank holidays and birthdays
- Regular gatherings and appreciation events
- 30% off food menu
- Annual gifts for employment anniversaries
- Complimentary team meals
- Access to employee assistance programme
We estimate that the salary range for this position is £35,000 - £45,000 per annum, based on industry standards and the location in the United Kingdom.
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