Customer Success Director German Speaking

3 weeks ago


London, Greater London, United Kingdom Lorien Full time

About the Company

Lorien is an established Software business that has embarked on a significant growth trajectory. With a strong presence in the UK and US, we have a unique platform that is revolutionising the CRM market for our customers and providing unparalleled benefits.

About the Position

As a Customer Success Manager, you will work closely with customers, helping them to maximise the value of our SaaS platform and offerings. Utilising your German speaking proficiency, you will be responsible for driving opportunities for expansion and growth within your existing customers, highlighting opportunities for the wider sales division.

Required Skills and Experience

  • Fluency in German
  • 4 years' experience of Customer Success experience, working within the SaaS industry.
  • Previous experience managing a team (this can be outside CS)
  • Strong customer engagement skills, building rapport and effective communication, providing first class service delivery to all customers.

What We Offer

  • £65K+ Base + 25% Bonus (OTE £85K)
  • Great career progression opportunities
  • Hybrid working (3 times a week in London office)


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