Safety Specialist, Amazon UK Services Ltd.

4 weeks ago


Rochester, Medway, United Kingdom Amazon UK Services Ltd. - A10 Full time

About the Role

This is a permanent full-time position requiring flexibility to work shifts. As we continue to grow, we need to work as smart as we can to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we're seeking a driven Health & Safety Specialist. With your bias for action, you'll need to step in and help drive health and safety culture in one of our Sortation Centres (SCs).

Our Sortation Centres are the link in Amazon's rapidly growing business: they're where we manage our fast-moving shipments across the world. In this crucial health and safety position, you'll report into the Health and Safety Manager, as part of an evening/night shift shift-based role.

Key Responsibilities

  • Undertake risk assessments as required, while proactively following up on control measures until complete.
  • Complete daily metrics and callouts.
  • Take a deep dive into Sort Centre data, as you monitor recordable incidents on-site.
  • Leveraging your auditor-level knowledge of Amazon's procedures and legal requirements, you'll advise associates and managers accordingly.
  • Become a subject matter expert in your specific level of Health and Safety competence, while staying vigilant and not disclosing any sensitive information of our team.
  • Consistently monitor your Sortation Centre, keeping an eye on compliance with Amazon's safety procedures.
  • Investigate accidents, near misses, and any incidents, as you establish root cause.
  • Update internal records regarding incidents, near misses, and accidents.
  • Undertake action plans to ensure continuing, sustained compliance with legislation.
  • Conduct yourself professionally at all times: you maintain confidentiality in matters involving safety investigations.
  • Flexibility: you're willing and able to cover non-traditional shifts – including nights and weekends – during peak periods.

About the Team

Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe, we have more than 50 fulfilment centres, hundreds of delivery stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. In our buildings, millions of items are picked and packed by our employees every year. And on the road, our teams and partners work hard to make sure we get our customers what they want, when they want, wherever they are. We put the safety of our people above everything else, working in a modern, engaging environment as part of a team that welcomes individuality and diversity. The culture in our Operations is built on the way our teams bond and a work ethic that helps our business run like clockwork. We take real pride in a job well done, looking out for each other as we play our part in delivering the quality service Amazon is known for around the world.

What We're Looking For

  • Health and Safety NVQ Level 3 or NEBOSH General Certificate (or equivalent).
  • Experience working with Microsoft Word, Excel, and PowerPoint.
  • Minimum Intermediate level of English (B2) in written and verbal English.
  • Experience running metrics reports, analysing data to identify problems, and a root cause.

Preferred Qualifications

  • Experience in logistics/operations/warehouse/customer-oriented environment, a plus.
  • Demonstrable ability to learn quickly, while closely adhering to new processes and procedures.
  • Demonstrate willingness to change, adapt, and innovate within the business.
  • You possess a meticulous level of sustained attention-to-detail.
  • You're able to work independently, at times under minimum levels of supervision, demonstrating your ability to organise and prioritise your time effectively to meet targets and deadlines.
  • You can work at all levels, coaching and mentoring others to work safely.
  • Great team player: you contribute to a positive and healthy team environment.
  • You bring plenty of drive, enthusiasm, and self-motivation with you each day.


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