Lodge Manager
2 months ago
Your primary focus will be on managing the day-to-day activities of the development, including organizing events, coordinating maintenance, and providing administrative support. You will also be the main point of contact for residents, contractors, and suppliers, ensuring that all interactions are professional and courteous.
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we would love to hear from you.
**Key Responsibilities:**
* Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner
* Manage the day-to-day activities of the development, including organizing events and coordinating maintenance
* Provide administrative support, including data entry, record-keeping, and reporting
* Serve as the main point of contact for residents, contractors, and suppliers
* Collaborate with other staff members to ensure the smooth operation of the development
**Requirements:**
* 2+ years of experience in a customer-facing role, preferably in a retirement living or hospitality setting
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Highly organized and able to prioritize tasks effectively
* Proficient in Microsoft Office applications, including Outlook
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional development and growth
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we would love to hear from you.
Please submit your application, including your resume and a cover letter, to [insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
**About Us:**
Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people.
We are committed to providing exceptional service to our residents and are seeking like-minded individuals to join our team.
**Equal Opportunities Employer:**
Churchill Estates Management Ltd is an equal opportunities employer and welcomes applications from all qualified candidates.
**Data Protection:**
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data, please read our Privacy Policy.
**Contact Us:**
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us.
Thank you for your interest in joining our team"}
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