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Customer Service Associate

1 month ago

Blackburn, Blackburn with Darwen, United Kingdom Nationwide Building Society Full time

bAbouttheRole/bbrbrWeareseekingaskilledCustomerRepresentativetojoinourteamatNationwideBuildingSociety.AsaCustomerRepresentative,youwillbethefirstpointofcontactforourcustomers,providingexceptionalserviceandsupportacrossallourchannels.brbrKeyResponsibilities:brulliProvidefirst-classcustomerservice,respondingtocustomerqueriesandresolvingissuesinatimelyandprofessionalmanner./liliWorkcloselywithcolleaguestoachieveteamgoalsandobjectives./liliDevelopandmaintainathoroughunderstandingofourproductsandservices,ensuringthatcustomersreceiveaccurateandup-to-dateinformation./liliContributetothedevelopmentofnewideasandinitiativestoimprovecustomerexperienceandsatisfaction./li/ulbrbAboutYou/bbrbrWearelookingforamotivatedandcustomer-focusedindividualwhoispassionateaboutdeliveringexceptionalservice.AsaCustomerRepresentative,youwillhavetheopportunitytomakearealdifferenceinthelivesofourcustomers,andwearecommittedtosupportingyourgrowthanddevelopmentthroughoutyourcareer.brbrKeyRequirements:brulliExcellentcommunicationandinterpersonalskills./liliAbilitytoworkinafast-pacedenvironmentandprioritizetaskseffectively./liliStrongproblem-solvingandanalyticalskills./liliKnowledgeofourproductsandservices,orawillingnesstolearn./li/ulbrbWhatWeOffer/bbrbrAsaCustomerRepresentativeatNationwideBuildingSociety,youwillhaveaccesstoarangeofbenefits,including:brulliAcompetitivesalaryandbonusscheme./liliOngoingtraininganddevelopmentopportunities./liliAcomprehensivebenefitspackage,includingapensionschemeandlifeassurance./liliOpportunitiesforcareerprogressionandadvancement./li/ulbrbHowtoApply/bbrbrIfyouareamotivatedandcustomer-focusedindividualwhoispassionateaboutdeliveringexceptionalservice,pleaseclickthe'ApplyNow'buttontosubmityourapplication.Welookforwardtohearingfromyou