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Senior Service Engineer

1 month ago

London, Greater London, United Kingdom newscientist - Jobboard Full time
Job Summary

We are seeking a highly skilled and experienced Senior Service Engineer to join our team. As a key member of our workshop team, you will be responsible for the maintenance and repair of our powered access equipment, ensuring that it is in excellent working condition for our customers.

The ideal candidate will have a strong background in mechanical engineering, with experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding. You will also have excellent customer service skills and be able to work effectively in a fast-paced environment.

In return, we offer a competitive salary, life assurance, Westfield healthcare plan, 25 days holiday, and a pension. Working hours are Monday to Friday, 8am to 5:30pm.

Key Responsibilities
  • Support the Senior Service Engineer in the effective running of the Depot workshop within the region.
  • Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy, and regulations affecting the use.
  • Repair machines at depot or on site as required to ensure conformance with manufacturer's specification and company policy.
  • Complete planned maintenance activities, including maintaining the appearance of the fleet to corporate standard.
  • Handover machines to customers and familiarise them with safe machine operation in accordance with company procedures.
  • Act as an ambassador for the company, providing a high standard of customer care and being polite at all times.
  • Accurately complete all relevant paperwork, including engineer's report, off-hire, pre-delivery inspection, and service sheets.
  • Update system on machine status change, i.e., PDI carried out, Machine under repair, 6 monthly statutory inspection completed.
About You
  • Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
  • Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
  • Understand the importance of excellent customer service.

As a member of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country, and our wealth of experience partnering with companies in various sectors.

We are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.