Catering Department Lead

2 days ago


Liverpool, Liverpool, United Kingdom This is an IT support group Full time
About the Role

We are seeking a highly skilled Catering Department Lead to join our team at this leading academic institution. The successful candidate will be responsible for managing the catering department, ensuring high-quality service delivery and maintaining exceptional standards of customer satisfaction.

Key Responsibilities
  • Manage and supervise a team of catering staff, providing guidance and support to ensure they meet their responsibilities effectively.
  • Develop and implement strategies to improve customer satisfaction and retention, working closely with management to achieve goals and objectives.
  • Maintain accurate records of staff performance, attendance, and training requirements, using data to inform decisions and drive improvement.
  • Ensure compliance with health and safety regulations, implementing policies and procedures to mitigate risks and maintain a safe working environment.
Requirements and Qualifications
  • A relevant degree or equivalent experience in hospitality, food service management, or a related field.
  • Proven track record of successfully managing teams, driving customer satisfaction, and improving operational efficiency.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Salary Information

The estimated salary for this role is £42,000 - £55,000 per annum, depending on experience and qualifications. This is a full-time position, working 37 hours per week.


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