Technical Training Specialist
2 weeks ago
We are seeking a highly skilled and experienced Apprentice Technical Trainer to join our team at Robert Bosch Group. As a key member of our training team, you will be responsible for delivering technical training on workshop diagnostic repair procedures to a wide range of service technicians and technical delegates.
Key Responsibilities:- Deliver technical training on workshop diagnostic repair procedures, both electrical and mechanical, to a wide range of service technicians and technical delegates.
- Encourage a supportive learning environment, promoting questions and utilizing a variety of hands-on and instructor-based training methods.
- Establish and maintain effective relationships with the project team, client, dealer network, and course delegates.
- Contribute to sharing knowledge with colleagues, learning from other experiences to ensure a consistent and professional approach to all training activities.
- Support site operations at the client training facilities, ensuring efficient and cost-effective processes. Responsible for supporting local maintenance issues and site compliance.
- Maintain personal technical and training skills development and necessary qualifications, including attending manufacturer courses at home and abroad.
- Ensure personal compliance regarding Bosch and Client central directives.
- Contribute to the smooth and efficient running of the business through expeditious and clear communication.
- Contribute to regular meetings to evaluate all aspects of technical training with the appropriate stakeholders.
- Advise on management of the vehicle training fleet, ensuring correct and suitable vehicles for training delivery requirements, including cleanliness.
- Support the development of all course material and any new product training in line with client requirements.
- Encourage delegate feedback post-course to identify any areas for course development and equipment shortfall.
- Control of stationery at the training facility, including all printing and workbooks, to ensure most cost-effective methods are adopted.
- Continually assess training technology and methodology to ensure currency of training offer.
- Contribute to the internal quality assurance of the technical training program.
- Possess proven technical training delivery skills.
- Use balanced judgment and informed decision-making in the delivery of their duties.
- Be highly computer literate with a good working knowledge of MS applications.
- Have an in-depth knowledge of the automotive training business.
- Be adept in developing and maintaining good working relationships with colleagues and customers.
- Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business.
- Display, at all times, a customer-oriented, service provider attitude and be a positive ambassador for the company.
- Understand the goals and operating targets of the business and the way in which they contribute towards the success of Bosch MA within the UK.
- Engage in the process of improving our business processes by contributing ideas and suggestions.
- Communicate proactively and effectively at all levels, both externally and internally.
- Be determined, energetic, and flexible.
We offer a competitive salary and pension contributions, along with a great package of benefits, including annual bonus, health cash plan, life assurance, and other discounted benefits. We will also provide opportunities for personal and professional development.
This role is a Band 10 Position within our Internal Job Banding.
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