Senior IT Professional

3 days ago

Birkenhead, Wirral, United Kingdom VIQU Limited Full time

Job Summary:

VIPU Limited is seeking a highly skilled Senior IT Professional to join our team as an IT Support Specialist. In this role, you will be responsible for providing technical support to our clients, maintaining IT systems, and ensuring a smooth and secure IT environment.

Key Responsibilities:

  • Provide efficient on-site IT support to clients.
  • Maintain and troubleshoot hardware and software issues on computers, networks, and other IT equipment.
  • Utilize Active Directory to manage permissions and ensure secure access to IT systems.
  • Set up classrooms and organize IT equipment to ensure optimal functionality.
  • Participate in infrastructure upgrades and maintenance to ensure our systems remain up-to-date and secure.
  • Communicate effectively with clients, staff, and other stakeholders to ensure seamless IT support.

Requirements:

  • 2+ years of experience in a 2nd line support role.
  • Proficiency in using Active Directory, Microsoft 365, Hyper-V, Windows 10/11, and hardware support.
  • Knowledge of infrastructure systems and networking.
  • Ability to undergo a DBS check and maintain confidentiality.
  • Experience in IT support in an education setting is highly desirable.
  • Valid driving license and access to a vehicle.

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