Customer Service Representative

1 week ago


Gateshead, Gateshead, United Kingdom Mecca Bingo Full time
About the Role:
Are you a people person looking for a challenging yet rewarding career in customer service? We are seeking a highly adaptable and caring individual to join our team as a Customer Service Representative at Mecca Bingo in Gateshead.

Key Responsibilities:
  • Provide exceptional customer service, ensuring every visitor has a memorable experience.
  • Work across various sections of the venue, demonstrating adaptability and flexibility.
  • Collaborate with colleagues to create a fun and exciting environment, aligning with our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions.

What You'll Get:
  • A competitive salary of £18,500 per annum (based on an 8-hour contract).
  • Paid breaks and opportunities to complete a funded Apprenticeship.
  • Access to industry-leading benefits, including Employee Rewards, Company Sick Pay Scheme, Pension, Life Assurance, and Employee Assistance Programme.

Your Qualifications:
  • No prior experience is necessary, as we're looking for individuals with a positive attitude, good communication skills, and a smile that's always on.
  • You'll be a natural fit for our culture if you're friendly, hardworking, and committed to providing excellent customer service.

About Us:

We're Mecca Bingo, a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues are designed to provide a welcoming atmosphere where customers can enjoy quality time with friends and family.


Why Work with Us?
  • Enjoy a fun and dynamic work environment, working alongside a talented team of professionals.
  • Take advantage of our comprehensive training program, helping you develop the skills needed to succeed in this role.
  • Be part of a company that prioritizes employee well-being, offering access to mental health support and other benefits.


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