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Sales Office Coordinator
2 months ago
Join a Thriving Manufacturing Organisation
This is an exciting opportunity to join a dynamic and growing manufacturing company in a new role in the Sales and Customer Service team. As a Sales Office Coordinator, you will be working at the heart of the company, in Sales and Customer Service within a medium-sized team.
Key Responsibilities
- Coordinate sales office activities and customer service enquiries to meet both customer and business requirements.
- Respond effectively to customer enquiries, including stock, pricing, and delivery status.
- Use business and office systems to respond to customer enquiries and process orders.
- Ensure outstanding orders are progressed and customers are kept informed.
- Handle customer service issues, including complaint handling.
- Provide administration and sales support for internal and external customers.
- Perform ad-hoc administration tasks to support the wider business.
Requirements
- Excellent verbal and written communication skills.
- Confidence in handling queries and issues in a timely manner.
- Proficiency in using IT systems and Microsoft Office packages.
- Good attention to detail.
What You'll Get
You will be working with an experienced and supportive team who have created a friendly and team-oriented culture. The company offers a competitive benefits package, including 25 days of annual leave plus bank holidays and free on-site parking.
