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Hospitality Ambassador
2 months ago
Job Summary:
We are seeking a skilled and enthusiastic Hospitality Ambassador to join our team at Premier Inn in Glasgow City Centre South. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly and professionally.
- Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard and that guests have a comfortable and clean environment.
- Prepare and serve food and beverages to guests, using our menu and drinks options to enhance their experience.
- Process transactions accurately and efficiently, using our point-of-sale system to manage sales and handle customer payments.
- Contribute to a positive and inclusive team culture, supporting colleagues and promoting a culture of respect and empathy.
What We Offer:
- A competitive hourly rate of up to £11.79 per hour.
- A fixed-term contract with a guaranteed 20 hours of work per week, spread across 4 days.
- The opportunity to work in a dynamic and fast-paced environment, with opportunities for career development and progression.
- A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on food, travel, and other products.
About Us:
Whitbread is a leading hospitality business, operating a range of brands including Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.
