Higher Education Tutor

3 weeks ago


Leeds, Leeds, United Kingdom Global Banking School Full time
About the Role:

The Student Success Coach position at Global Banking School involves working closely with students to address their academic and personal challenges, ensuring they have the necessary support to succeed.


Key Responsibilities:



  • Maintaining a comprehensive understanding of support services available to students, both within and outside the school.
  • Providing guidance on academic processes, mitigating circumstances, and other related regulations.
  • Referring students to relevant support services, including academic, welfare, and career-oriented support.
  • Assisting students in navigating learning resources, library, and e-library resourcing.
  • Providing basic IT support, inside and outside the classroom.

Requirements:



  • A Bachelor's degree and typically 5 years of administrative experience in a busy environment, ideally in Higher Education.
  • A strongly developed sense of service delivery and customer/student-focused approach.
  • Strong interpersonal skills – active listening, excellent written and verbal communication.
  • Strong administrative skills with proficiency in MS Office applications such as Excel, Word, Outlook Mail.
  • Good attention to detail.
  • Ability to work well as part of a team.
  • Ability to work under pressure and to deadlines.

Salary: £35,000 - £45,000 per annum, depending on experience. A competitive benefits package is also included.



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