User Researcher

4 weeks ago


London, Greater London, United Kingdom loveholidays Full time

Our Mission

At loveholidays, we're driven to open the world to everyone, providing our customers with unlimited choice, unmatched ease, and unmissable value for their next getaway.

Our team is the driving force behind our role as our customers' personal holiday expert – the smart way to get away.

The Impact You'll Have

We're seeking a user researcher to join our growing team, working closely with cross-functional teams to advocate for our customers, their needs, desires, contexts, and champion them at every stage of the product development lifecycle.

Your Day-to-Day

  • Plan, design, and carry out user research activities to deepen customer understanding and inform decision-making.
  • Align user research activities to fuel product development activities.
  • Work closely with Product Managers, Designers, and Engineers to develop plans for high-impact research.
  • Help educate internal stakeholders on qualitative and quantitative research methods.
  • Analyse research data and synthesise findings.
  • Communicate research findings concisely and convincingly across the business.
  • Support the other researchers.
  • A significant focus will be on the German market/users.

Your Skillset

We're looking for someone with experience in user-centred practices, able to turn research data into clear findings and plan user research for complex user journeys.

You should be fluent in both German and English and have a solid understanding of how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.

Perks of Joining Us

At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success.

We value the insight and potential you could bring to our continued journey.



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