Sales Assistant Full Time

1 month ago

London, Greater London, United Kingdom Max Mara Fashion Group Full time
Job Title: Sales Assistant Full Time

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Max Mara Fashion Group.

Main Responsibilities:

  • Provide exceptional customer service and support to clients in accordance with the Brand philosophy, service and quality standards.
  • Pursue specific objectives assigned by the Store Manager to contribute to the achievement of the overall objectives of the store.
  • Engage in clientele activities and ensure that all merchandise is properly displayed and organized.
  • Maintain and update professional and technical knowledge to deliver excellent service and ensure high levels of customer satisfaction.
  • Deal with customer queries and complaints in a professional and courteous manner.
  • Act as an ambassador of the customer-centric logic within the store.

Requirements:

  • Demonstrate good conversational English.
  • Have minimum 1-3 years of Retail experience; luxury a plus.
  • Develop and maintain strong client relationships.
  • Ensure each customer receives a consistent and professional service.
  • Be motivated to achieve personal and team goals and continuously maintain high standards.

About Max Mara Fashion Group:

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter. With a passion for excellence, commitment to tradition, and a unique fashion style, we offer a dynamic and challenging work environment.

We are committed to equality of opportunity for all employees.

We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.

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