Senior Operations Manager

3 weeks ago


Belfast, United Kingdom TK Elevator UK Ltd Full time

About the Role

We are seeking an experienced Project Manager to join our team at TK Elevator UK Ltd. This is a fantastic opportunity to lead a high-volume production environment and manage a team of engineers in Ireland.

Key Responsibilities:

  • Manage operational metrics in line with targets
  • Direct and supervise New Installation and Modernisation teams
  • Ensure jobs are managed in a safe, quality-driven, and cost-effective manner
  • Liaise with customers and resolve complaints efficiently
  • Authorise and manage engineer's time sheets, holidays, and night call rotas
  • Monitor customer satisfaction levels and provide feedback

Requirements:

  • Previous experience as a Project Manager managing a team
  • Experience working in an operational role in an engineering/manufacturing or construction industry
  • Customer relationship management skills and experience
  • Hold a full UK Driving License and be able to travel
  • Excellent verbal and written communication skills

What We Offer:

  • Competitive salary: £60,000 - £80,000 per annum
  • 34 days holiday, inclusive of bank holidays
  • Attractive company pension scheme
  • Health cash plan provided
  • Life Assurance Scheme - 4x annual salary
  • Free access to premium health and wellbeing apps
  • Subsidised gym membership
  • Industry-leading enhanced maternity and paternity provision


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