Maintenance Technician
6 days ago
About the Role: We are seeking a skilled Maintenance Technician to join our team in Oxford, supporting our four Waterstones stores.
Key Responsibilities:
- Maintenance for the four stores in Oxford, including Electrical, Plumbing, and Carpentry.
- Work closely with shop teams to identify maintenance issues and log jobs with our Service Desk and Computer Aided Facilities Management (CAFM) system.
- Complete monthly compliance Planned Preventative Maintenance (PPM) and reactive tasks based on competence and skillset, drawing on sub-contractor support where appropriate.
- Reporting on performance of sub-contracted works.
- Ensure that all instructions and records are completed and returned to the Service Desk, and all Compliance Certificates returned to RMS / Site Logbook records are updated and maintained in accordance with standard company practices.
- Manage a 'live' reactive job list for each store, ensuring all jobs are completed within agreed timescales.
- Audit the stores on a regular basis to ensure all compliance testing and Planned Preventative Maintenance (PPM) visits are up to date, identifying any reactive tasks that need attending to.
- Ensure all maintenance consumables are available and arrange replenishment to ensure agreed stock levels are maintained.
- Ensure that an accurate Site Logbook record of all works remains on site/CAFM System for the store/line managers information and approval.
- Undertake on-site diagnostic analysis and report on what further resource may be required.
- Undertake a visual condition inspection of all installed equipment / assets and building fabric and report on any items that may jeopardise reliability.
- Carry out general maintenance, good housekeeping practices to ensure that the life expectancy of all installed equipment is maximised.
- Participate in Health & Safety Codes of safe working and other environmental issues to ensure total compliance with Waterstones Health, Safety and Environmental Policy. Report any omissions or risks that might compromise a safe working environment.
- Attend to all reasonable emergency call-out requests as speedily as possible and maintain good communications with the store and Service Desk with the progress of all outstanding works.
- Make recommendations to the Area Supervisor on matters concerning continuous improvement and 'adding value' that may improve the productivity, costs, quality of service delivery etc.
- Look for ways to continually enhance the operation of the site.
Requirements: Essential:
- Multi-skilled technician with a broad skill base (electrician preferred with 18th edition, but not essential).
- Experience working on other Facilities Management contracts.
- Previous maintenance experience preferred in a retail environment.
- A good understanding of building maintenance and statutory testing regimes.
- Reasonable level of proficiency in Microsoft Office Suite.
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