Community Support Specialist
4 weeks ago
Job Summary
We are seeking a dedicated and compassionate Community Support Worker to join our team at TWO SAINTS. As a Community Support Worker, you will play a vital role in providing person-centered support to individuals who are homeless or at risk of homelessness.
Main Responsibilities
- Manage a caseload of clients and work with them on a one-to-one basis to identify their needs and develop a client needs assessment and risk management plan.
- Mediate and negotiate with existing housing providers to prevent homelessness.
- Provide advice on housing, welfare benefits, rent deposits, and household goods through various schemes.
- Assist clients with the practicalities of moving to new accommodation, including contacting energy suppliers.
- Help individuals develop practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health, and hygiene.
- Conduct drop-in surgeries at designated locations.
- Liaise with colleges, training agencies, and employers to help people access education, find work, or maintain their benefit entitlement.
Requirements
- Clear verbal and written English.
- Good IT and keyboard skills.
- Polite, assertive manner, and ability to self-motivate.
- Passion for working in a client/customer-facing role.
- Knowledge of the benefits system and tenancy legislation.
- Interest and genuine concern for homelessness and related issues.
- Knowledge of voluntary and statutory agencies.
About TWO SAINTS
TWO SAINTS is a leading provider of supported accommodation and community services for individuals who are homeless or at risk of homelessness. We are committed to providing person-centered support and empowering our clients to maintain their existing tenancies and gain the life skills they need to move on to more independent living.
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