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Senior Account Manager

2 months ago


Rugeley, Staffordshire, United Kingdom Royall Appointments Full time
About the Role

We are seeking a highly experienced and skilled Senior Account Manager to join our team at Royall Appointments. As a key member of our Client Services team, you will be responsible for delivering world-class events and building strong relationships with our clients.

Key Responsibilities
  • Event Strategy and Delivery: Develop and implement event strategies that meet and exceed client expectations, while managing multiple concurrent event projects and their budgets.
  • Client Relationship Management: Foster and maintain strong relationships with existing clients, while identifying new business opportunities and growing client relationships.
  • Team Collaboration: Work closely with internal departments to identify areas of collaboration and add value to the team with industry knowledge and best practices.
  • Commercial Awareness: Be commercially aware and accountable for your own projects' profitability, while looking for opportunities to upsell or cross-sell.
Requirements
  • Experience: A degree or equivalent vocational experience/qualification, with a proven track record in event management and client relationship management.
  • Skills: Strong leadership and strategic skills, with the ability to understand client objectives and interpret them to develop an integrated event strategy.
  • Technical Skills: Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, with experience in using financial management systems and CRM systems.
What We Offer
  • Competitive Compensation Package: A great salary and benefits package, including 25 days' annual leave plus public holidays, company closure over Christmas, and a personal birthday day off.
  • Hybrid Working: A flexible working arrangement, with 2/3 days in the office and the ability to work from home.
  • Professional Development: Opportunities for ongoing professional development and training, to help you grow and succeed in your role.