Membercare Specialist

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.

We are looking for a dedicated and detail-oriented Membercare Assistant to join our team. As a key member of our facilities team, you will be responsible for maintaining high standards of cleanliness and hygiene throughout the club.

• Perform thorough cleaning tasks, including changing rooms, showers, toilets, and poolside facilities.
• Ensure all gym equipment, floors, and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners, and ensure waste is disposed of properly.
• Maintain the outdoor space, including litter picks and bin stores.
• Follow health and safety regulations to ensure a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines and procedures.
• Report maintenance issues, hazards, or potential safety concerns to the Maintenance Supervisor.
• Provide exceptional customer service to members, addressing any cleaning-related inquiries or requests promptly and courteously.

• Previous experience in domestic or cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communication skills with a customer-focused attitude.

We offer competitive compensation, ongoing training and development opportunities, and a supportive team culture and positive work environment. If you are a meticulous and hardworking individual who takes pride in their work and is committed to delivering exceptional service, we want to hear from you.