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Healthcare Coordinator
2 months ago
East Lancashire Hospitals NHS Trust is seeking a skilled and compassionate Healthcare Coordinator to join our team. As a key member of our ICAT and Intensive Home Support Service, you will play a vital role in delivering high-quality patient care and support.
Main Responsibilities- Referral Management: Efficiently receive, triage, and accept referrals for various healthcare services, including Intensive Home Support, Crisis Response, and Virtual Ward programs.
- Care Coordination: Coordinate and manage patient care plans, ensuring seamless transitions and effective communication with healthcare professionals and patients.
- Communication and Liaison: Develop and maintain strong relationships with patients, families, and healthcare teams to ensure comprehensive care and support.
- Case Management: Manage and prioritize patient cases, ensuring timely interventions and effective outcomes.
- Quality Assurance: Contribute to quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient care and services.
- Education and Experience: A qualification in Health and/or Social Care or significant experience working in the sector.
- Skills and Knowledge: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Proficiency in IT systems, including Microsoft Office and other relevant software.
- Personal Attributes: A compassionate and empathetic approach, with the ability to work independently and as part of a team. Strong problem-solving skills and a commitment to delivering high-quality patient care.
We are a leading healthcare provider, dedicated to delivering exceptional patient care and services. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.
