Food Service Team Member

3 days ago


London, Greater London, United Kingdom Petersham Nurseries - Covent Garden Full time
Job Summary

We are seeking a Food Service Team Member to join our team at Petersham Nurseries in Covent Garden. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a memorable dining experience.

About Us

Petersham Nurseries is a family-run business with a passion for delivering high-quality food and service in a unique and beautiful setting. Our Covent Garden restaurant offers an unparalleled lifestyle destination, comprising a delicatessen, wine cellar, two restaurants, event space, and central courtyard. We are committed to providing a warm and welcoming environment for our customers and staff alike.

Responsibilities

The successful candidate will have previous experience as a Waiter/Waitress and will possess excellent communication skills, a passion for hospitality, and the ability to work well under pressure. Key responsibilities will include:

  • Taking orders and serving food and drinks to customers in a timely and efficient manner
  • Providing exceptional customer service and responding to customer complaints in a professional and courteous manner
  • Maintaining a clean and safe working environment, adhering to health and safety standards
  • Working effectively as part of a team to achieve sales targets and deliver exceptional customer service
Requirements

To be successful in this role, you will need:

  • Previous experience as a Waiter/Waitress in a similar establishment
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • The ability to work well under pressure and as part of a team
  • A good understanding of health and safety procedures and a commitment to maintaining a clean and safe working environment
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £25,000-£30,000 per annum, depending on experience
  • Ongoing training and development opportunities to help you grow and progress within the company
  • A generous holiday allowance, including 28 days annual leave (increasing with length of service)
  • A pension scheme and employee assistant programme
  • Meals on duty and other benefits
Location

This exciting opportunity is based in the heart of Covent Garden, one of London's most vibrant and historic areas. With easy access to public transport links, you will be well connected to the rest of the city.


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