Beauty Retail Manager

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom The Estée Lauder Companies Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Store/Retail/Business Manager to lead our team of Retail Artists and drive sales, customer service, and operational excellence in our stores.

Key Responsibilities
  • Develop and execute a business plan to recruit and retain customers through strategic targeting and exceptional customer relationship management.
  • Lead, coach, and develop a high-performing team to achieve sales and customer service targets.
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
  • Create and execute in-store events to drive sales and customer engagement.
  • Collaborate with the hiring manager to discuss availability and ensure a good work-life balance.
Requirements
  • Proven retail management experience, preferably in beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft Office.
  • Proof of right to live and work in the country.
About Us

The Estée Lauder Companies is an equal opportunities employer, committed to diversity and inclusion. We celebrate individuality and strive to create a workplace that is welcoming and inclusive for all.


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