Risk Assessment Coordinator

2 months ago

Swansea, City and County of Swansea, United Kingdom ERS Full time

About the Role

We are seeking a highly skilled Claims Validation Handler to join our team at ERS. As a Claims Validation Handler, you will play a critical role in preventing and detecting motor claims fraud, defending the company from unnecessary losses.

Key Responsibilities

  • Investigate and resolve fraud claims to drive optimum outcomes while controlling investigation and litigation costs.
  • Manage referral allocation to ensure that appropriate cases are retained, development feedback provided to individuals on cases that are returned to business units, and use the information to constantly review the Fraud Indicators & Mandatory Referrals into CVU.
  • Assist in the development and application of claims strategies to conclude claims in an economical and efficient way and to drive down the length of 'claims lifecycle.'
  • Assist in identifying threats and opportunities in the market and external environment.
  • Contribute to the development of change solutions to optimize ERS technical and operational response.
  • Identify contribution and other recovery issues and ensure that these are successfully pursued.

What You'll Get in Return

  • 25 days holiday
  • Discretionary bonus scheme
  • Employee assistance programme
  • Annual holiday buy (up to 3 extra days)
  • Salary sacrifice benefits
  • Annual benefits reviews
  • Professional qualifications and study support

Requirements

  • Excellent decision-making and problem-solving skills, capable of defining problems clearly and logically and able to make key decisions in order to achieve your goals.
  • Commercial awareness and will be aware of the effect that internal and external variables can have on business operations.
  • A strong knowledge of dealing with Indemnity, Liability, Credit Hire, and Personal Injury is highly preferable.
  • Knowledge of fraud indicators.
  • Awareness of pre and post-litigation procedures.
  • Current knowledge of compliance, regulatory, and statutory requirements.

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