Service Delivery Manager

3 days ago


Didcot, Oxfordshire, United Kingdom Fitzroy Support Full time
Fitzroy Support is seeking an exceptional Deputy Manager to join our team in Oxfordshire. This is an exciting opportunity for a highly motivated and passionate individual to empower and develop the team, ensuring a sustainable, quality person-centred service is provided. The successful candidate will be able to develop relationships with people we support and their families and have strong organisational skills, demonstrating their ability to prioritise their workload effectively and accurately.

The ideal candidate will lead and develop the team to provide sustainable quality services which truly transform people's lives. They will also help manage the quality, compliance, rota and financial requirements of the services for which they are responsible.

Some of the key responsibilities of this role include:
* Ensuring person centred approaches are in place to deliver the outcomes the people we support want and develop activities and plans which truly transform the lives of the people we support according to their needs, wishes and aspirations
* Engaging with the local community and promoting the involvement of the people we support and FitzRoy's profile
* Completing regular audits for quality, compliance, and business performance in line with FitzRoy requirements and reporting on progress, creating effective action plans for improvement where needed
* Creating and reviewing annual business plans and taking action to meet agreed performance indicators
* Providing a safe working environment for the people we support, staff members and visitors
* Recruiting, developing and motivating staff members and volunteers to meet the needs of the people we support to empower them to deliver a quality service which is always compliant

The successful candidate will have excellent computer skills with attention to detail and problem solving a high priority. They will be highly customer focused, a strong team player and be data and process driven. A driving licence is essential for this role as you will be required to travel to services in your area. The salary for this position is approximately £35,000 - £45,000 per annum.

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