Product Manager
2 weeks ago
We are seeking an experienced In-Service Product Manager to lead and manage the In-Service portfolio from inception to end-of-life, ensuring it delivers measurable business value for Maritime clients and aligns with Lloyd's Register's strategy.
The ideal candidate will translate our business objectives into a compelling product strategy, collaborating with cross-functional teams (product owners, marketing, client experience, sales, service delivery, etc.) to develop and maintain products that support the FIT2GROW strategic pillars and provide significant value to our clients.
Translate Lloyd's Register's business strategy into a compelling product vision that creates market value and positions LR as a thought leader in the In-Service sector.
Oversee the global delivery of In-Service solutions by owning the product roadmap, prioritizing functionality, collaborating with stakeholders, and providing the Product Playbook to Service Delivery and Commercial teams.
Lead the high-level In-Service roadmap, determining the prioritization of technical and functional enhancements to meet client requests and align with LR's New Construction strategic vision.
Serve as a key thought leader in In-Service, working with product managers and subject matter experts (SMEs) to ensure consistency across offerings.
Support the achievement of business outcomes by delivering prioritized functionality to clients and markets, collaborating with product teams to meet agreed KPIs.
Act as an advocate for LR in the In-Service community, providing thought leadership to position LR as a forward-thinking partner.
Utilize primary and secondary market research, supported by the market insight team, to inform product decisions. Conduct direct client research following a design-driven product management approach and validate findings with analysts and data sources.
Identify and develop new markets or use cases based on market analysis, technology trends, and client feedback.
Leverage SMEs to ensure client needs are accurately mapped and that In-Service expertise supports teams like QA. Engage directly with clients to gather feedback, influence product reputation, and act as the escalation point for post-sale client issues, driving critical project execution for key clients.
Collaborate with SMEs, Product Owners, and Business Analysts to determine the best course of action for the build, implementation, and delivery of In-Service portfolio activities.
A degree or equivalent qualification from a recognized tertiary institution in engineering or physical science (minimum two-year program), or qualifications from a marine or nautical institution with relevant sea-going experience as a certified ship's officer.
Proven experience in Class Society surveys, with a solid understanding of classification rules and statutory regulations.
Experience in Product Management would be an advantage.
Proficiency in English, appropriate for the role.
Some experience in business planning and influencing strategic decisions for the future.
Strong knowledge of financial and budgetary planning.
We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance.
We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement.
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