Telephone Adviser
4 weeks ago
Ventnor, Isle of Wight, United Kingdom
One Wight Health
Full time
Job Title: Patient AdvisorWe are seeking a Patient Advisor to join our team at One Wight Health Ltd. As a Patient Advisor, you will be the first point of contact for our patients, providing a warm and welcoming experience.
Main Responsibilities:- Greet and direct patients in a courteous and efficient manner.
- Manage the appointment system and book appointments as needed.
- Process patient information and assist with general inquiries.
- Act as the central point of contact for patients and distribute information as required.
- Liaise with the multidisciplinary team and external agencies to ensure seamless communication.
- GCSE level or equivalent in a relevant subject.
- Experience working with the general public and in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team and autonomously.
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development and training opportunities.
If you are a motivated and caring individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].