Telephone Adviser

4 weeks ago


Ventnor, Isle of Wight, United Kingdom One Wight Health Full time
Job Title: Patient Advisor

We are seeking a Patient Advisor to join our team at One Wight Health Ltd. As a Patient Advisor, you will be the first point of contact for our patients, providing a warm and welcoming experience.

Main Responsibilities:
  • Greet and direct patients in a courteous and efficient manner.
  • Manage the appointment system and book appointments as needed.
  • Process patient information and assist with general inquiries.
  • Act as the central point of contact for patients and distribute information as required.
  • Liaise with the multidisciplinary team and external agencies to ensure seamless communication.
Requirements:
  • GCSE level or equivalent in a relevant subject.
  • Experience working with the general public and in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team and autonomously.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities.

If you are a motivated and caring individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].