Transport Coordinator

4 weeks ago


Cannock, Staffordshire, United Kingdom DX Full time

Role Summary

The role of the Traffic Clerk is to provide administrative support to the traffic teams, ensuring the smooth flow of information throughout the traffic and warehousing operations. This involves escalating issues, communicating with external customers, and providing up-to-date delivery information.

Key Responsibilities

  • Ensure all traffic and warehousing operations are carried out in line with company procedures.
  • Support the on-road management of the traffic operation through communication and guidance.
  • Complete all required administrative tasks in line with company requirements.
  • Deal with customer/driver enquiries in a polite and effective manner.
  • Ensure service level targets and KPIs are achieved by maximising fleet utilisation.
  • Be IT literate with a high competence in Excel.
  • Deal with and escalate service complaints to ensure effective resolution for the customer and protect the company image and brand.
  • Have knowledge of warehousing operations.

Additional Information

It would be preferred that you have previous experience of working in traffic, warehousing, or logistics operations and can demonstrate good local geographical knowledge.

Benefits

  • Competitive rates of pay.
  • Holidays: 20 days increasing with length of service + bank holidays.
  • Long Service Recognition scheme.
  • Enhanced Maternity & Paternity.
  • Company Pension Scheme.
  • Life Assurance.
  • Employee Assistance programme including 24/7 Virtual GP.
  • DX Discounts Portal.
  • Excellent opportunities for career progression.


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