Hospitality Operations Assistant

1 week ago


Maidstone, United Kingdom Oakland Care Careers Full time
Job Summary

We are currently looking for a highly motivated Fine Dining Experience Coordinator to join our team at Maplewood Court. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and creating memorable experiences for our residents.

About the Role

This role involves supporting our care teams to provide an exceptional hospitality service, by assisting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.

Key Responsibilities
  • Assisting with meal service either in resident rooms or dining rooms.
  • To ensure that water/drink jugs are regularly refilled in resident rooms.
  • Help set up and clear down tables before and after lunch service.
  • To maintain temperature records of fridges and service stations in the dining rooms.
  • Maintain the Bistro to ensure a professional offering, which is fully stocked.
  • Attend to residents 'non care' related needs i.e. Opening/Closing Curtains, changing TV channels etc.
Requirements

To be successful in this role, you need to have:

  • Previous experience of working in a similar role within a luxurious setting.
  • 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
  • Customer facing experience including building working relationships with internal & external stakeholders.
Benefits

We offer competitive benefits including:

  • All team members receive 1 free meal per shift.
  • Enhanced Bank Holiday pay.
  • Increased Annual Leave entitlement.
  • Cycle to Work scheme.
  • Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
  • Company sick pay which is over and above the statutory entitlement.
  • Refer a Friend Scheme for successful referrals.
  • Recognition and staff appreciation initiatives.
  • Long service awards.

Salary: £12 per hour

Contract: BANK

Shift: Days


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