Claims Handler

2 weeks ago


Croydon, Cambridgeshire, United Kingdom Howden Insurance Brokers Ltd Full time
Job Title: Claims Handler - Commercial Insurance Specialist

We are seeking a highly skilled Claims Handler to join our team at Howden Insurance Brokers Ltd. As a Claims Handler, you will be responsible for managing a portfolio of claims on an end-to-end basis, ensuring that clients receive a quality service and that regulatory obligations are upheld.

Key Responsibilities:

  • Manage a portfolio of claims, ensuring that all new claims are monitored and handled within our service level agreement
  • Deal with phone calls and post, advising clients on claims
  • Maintain diaries and reports, ensuring that the Claims Manager is fully aware of all issues or complaints
  • Ensure compliance with our standards, accepted good market practice, and the CII Code of Ethics
  • Work knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR

Requirements:

  • Minimum of 2 years commercial motor claims experience
  • Good level of technical insurance skills, to be assessed by regular in-house testing
  • GCSE Maths and English (or equivalent)

About Us:

Howden Insurance Brokers Ltd is a leading insurance broker, committed to providing a quality service to our clients. We value diversity and are committed to providing reasonable accommodations to ensure that our positions align well with your needs.


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