Customer Service Representative

1 week ago


Ashington, Northumberland, United Kingdom EG Group Full time
About Cooplands Bakery

We are a leading bakery chain with a passion for delivering exceptional customer service and high-quality products.

Job Summary

We are seeking a friendly and dedicated sales assistant to join our team at Cooplands Bakery in Ashington. As a sales assistant, you will be responsible for providing outstanding customer service, preparing products, and ensuring a welcoming store environment.

Key Responsibilities
  • Engage with customers, deliver fast and friendly service, and prepare products
  • Work as part of a team to ensure the store looks great and each customer leaves feeling happy
Benefits
  • 25% staff discount on Cooplands products
  • 28 days annual leave (including bank holidays) with the option to increase to 33 days with long service
  • Pension scheme
  • Access to virtual GP and wellbeing services
  • Lifelong learning opportunities through our training programs
  • Recognition and rewards for outstanding performance
Requirements

We are looking for individuals who are reliable, enjoy early morning starts, and have excellent communication skills. Some customer service experience is desirable, but not essential, as we provide comprehensive training.

Salary Information

The estimated hourly rate for this role is £11.75 per hour for those over 21, £7.15 per hour for 17-year-olds, and £6.60 per hour for 16-year-olds.

Working Hours

Our shift patterns run from 6:00am to 18:00pm, and we aim to accommodate candidates' availability whenever possible.



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