Hospitality Training Specialist
4 days ago
We are seeking a highly skilled and passionate Hospitality Training Specialist to join our team at Tewkesbury Park, an independent hotel, golf & health resort. As a key member of our management team, you will play a vital role in shaping the future of hospitality by developing and delivering impactful training programs that inspire excellence in customer service and drive employee growth.
Key Responsibilities:
- To design and implement employee learning and development strategies that align with operational improvement and increased professionalism.
- To identify and address training needs through company-wide learning and skills analysis.
- To conduct regular L&D reviews to ensure alignment with business objectives.
- To collaborate with suppliers and external organisations for specialised learning and accreditation opportunities.
Requirements:
- A minimum of 3 years' experience in hospitality operations, with a focus on training and development.
- A recognised qualification in Learning and Development or a related field.
- Strong communication and interpersonal skills, with the ability to build rapport with team members and stakeholders.
- A proven track record of delivering successful training programs that meet business objectives.
Working Arrangements:
- Full-time position, working 40 hours per week, with some weekend and evening work as required.
- Salary: £40,000 per annum, pro rata if part-time.
Benefits:
- 20 days' holiday, plus 8 bank holidays per year (pro rata if part-time).
- Guaranteed day off to celebrate your birthday (after 1 year's service).
- Extra holiday allowance for length of service.
- Company sick pay after a qualifying period.
What We Offer:
- The opportunity to work in a dynamic and fast-paced environment, with a team dedicated to delivering exceptional customer service.
- A comprehensive benefits package, including competitive salary and generous holiday entitlement.
- The chance to develop and grow within a supportive and inclusive team culture.
Estimated Salary: £40,000 per annum
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