Cinema Assistant
5 days ago
Cineworld Cinemas Ltd is seeking a motivated and friendly individual to join their team as a Christmas Temp.
About the Job:
The estimated salary for this role is £8.91 per hour, based on national averages for cinema staff in the UK.
This seasonal opportunity involves working in a fast-paced environment, providing excellent customer service, and ensuring a smooth operation of the cinema.
Key Responsibilities:
- Promote and sell tickets, retail, alcohol, food, and memberships to customers.
- Process transactions accurately and handle cash efficiently.
- Usher guests into the cinema, preventing piracy and maintaining a secure environment.
- Ensure Health and Safety compliance by following company policies and procedures.
- Maintain high standards of food hygiene and presentation.
- Prepare and serve café food to customers.
- Clean and maintain the cinema environment, including dwell areas, to a high standard.
Customer Service Focus:
- Deliver exceptional service through individuality and engagement with customers.
- Respond to customer complaints and queries in a professional manner.
- Communicate clearly and concisely via radios, guiding guests to their seats and verifying tickets.
- Be knowledgeable about cinema services and facilities, including film start and finish times, synopsis, and classification.
Additional Duties:
- Support Picturehouse's Christmas Pop-Up Cinema events by assisting with event preparation and logistics.
Health and Safety:
- Follow Health and Safety policies with a Spot it, Sort it approach, using equipment correctly and with care.
- Inform management of any breaches or issues, monitoring maintenance and repairs.
- Attend staff meetings and briefings to stay up-to-date with company policies and procedures.
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