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Hospitality Team Member

2 months ago

Paradise Industrial Estate, United Kingdom Warner Leisure Hotels Full time

Upto £11.44 per hour dependent on age

We are seeking a skilled and enthusiastic individual to join our team as a Hospitality Team Member at Nidd Hall Hotel.

The benefits of working with us

  • Live-in opportunities available
  • Free use of gym and leisure facilities
  • Free or 60% discounted food onsite
  • Access to numerous discounts and offers with many national brands and retailers
  • A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
  • 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a smooth guest journey from arrival to departure.

Working closely with the Food and Beverage Manager, you will be an integral part of the team that makes Nidd Hall Hotel a welcoming and enjoyable destination for our guests.

What are we looking for?

  • A people person who is passionate about delivering outstanding customer service
  • A willingness to learn and improve knowledge on customer service, our products and tailored selling
  • Someone who will care about the wider team and look to support wherever needed
  • A passion for food and drink
  • A promise to come to work as your whole authentic self

Location: Nidd Hall - Harrogate

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.