Parts Sales Manager: Leadership and Growth
5 days ago
Parts Sales Manager
At Jungheinrich UK Ltd, we are seeking a skilled Parts Sales Manager to lead our central parts team and drive sales excellence. Key responsibilities include team leadership, customer support, process improvement, market growth, pricing strategy, and operational support.
Key Responsibilities:
- Team Leadership: Lead and mentor a high-performing parts sales team, fostering a positive work environment and promoting Jungheinrich's values.
- Customer Support & Order Management: Oversee parts orders and customer communication through SAP, ensuring timely service and effective solutions.
- Process Improvement: Drive process efficiency within the team, enhancing customer satisfaction and aligning with Jungheinrich's operational standards.
- Market Growth: Identify new business opportunities, collaborate with marketing on promotional campaigns, and support the growth of digital sales channels.
- Pricing & Strategy: Implement and manage pricing strategies in line with Jungheinrich policies, maintaining market competitiveness and resolving any pricing issues.
- Operational Support: Assist the Head of Parts Management in overseeing central parts operations within the Customer Service division.
Person Requirements:
- Proven Experience: Proven experience as a team leader, with conflict-resolution skills and a track record of achieving results.
- Parts Environment: Experience in a parts-based environment.
- Interpersonal Skills: Excellent interpersonal and problem-solving abilities, with strong organizational skills.
- Technical Skills: Proficient in Excel, Word, and Outlook; SAP experience preferred.
- Relationship Building: Ability to build strong relationships, identify new sales opportunities, and contribute to Jungheinrich's growth.
Competencies:
- Analytical Skills: Strong analytical and negotiation skills, with a structured, organized approach.
- Proactive Approach: Driven, proactive, and dedicated to continuous improvement.
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