Sales Support Specialist
4 weeks ago
At Nordson Test & Inspection, we are seeking a highly motivated and talented Sales Support professional to join our team in Aylesbury, United Kingdom. As a key member of our team, you will play a crucial role in ensuring the smooth processing and delivery of customer orders.
Key Responsibilities:
- Process and manage new systems and spare parts customer orders, ensuring timely and efficient delivery.
- Communicate effectively with direct customers, distributors, and regional sales offices to resolve any queries or issues.
- Liaise with manufacturing to ensure goods are available for on-time delivery to customers.
- Proactively communicate with all parties to keep them informed of any changes affecting delivery schedules or plans.
- Manage spare parts, including chargeable and warranty items, to ensure seamless customer service.
Requirements:
- Good standard of general education.
- Previous sales administration experience, preferably in a customer-facing role.
- Experience with logistics, shipping, customs clearance, import, and export.
- Ability to organise and prioritise workloads in a dynamic and hectic environment.
- Ability to act on own initiative, dealing with unexpected problems that arise.
- Excellent communication skills, both verbal and written.
What We Offer:
- A comprehensive benefits package, including a company healthcare scheme and group personal pension plan.
- A flexible work schedule and opportunities for growth and development.
- Hybrid working, with 2 days a week remote at home and 3 days a week at the office.
About Nordson Test & Inspection:
We value diversity and inclusivity in all aspects of our business and are committed to creating a workplace where all employees feel valued, respected, and included. If you are passionate about inclusion, diversity, and equity, and have a passion for delivering exceptional customer service, please apply online with your CV.
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