Store Operations Manager

4 weeks ago


Redhill, Surrey, United Kingdom AkzoNobel Full time

About AkzoNobel

We're a leading paints and coatings company with a rich history of innovation. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. With operations in over 100 countries, we're committed to sustainability and delivering exceptional customer experiences.

Job Purpose:

As an Assistant Store Manager, you'll play a key role in driving sales and market share growth by building strong relationships with customers and developing a high-performing sales team. You'll also support the Store Manager in their absence and contribute to the store's operational excellence.

Key Responsibilities:

  • Support the Store Manager in delivering a culture of engagement and implementing the national engagement plan.
  • Assist in nurturing a high-performing sales team to deliver exceptional customer experiences.
  • Own and manage store standards in line with the DDC Operational Excellence Guide.
  • Collaborate with colleagues to optimize sales, margin, cost efficiency, and stock/cash losses.
  • Cultivate and maintain strong customer relationships.
  • Help review performance and monitor customer/store trends.
  • Support improvement initiatives.

Requirements:

  • Proven experience in supervising a store and reviewing people/business performance.
  • Understanding of the importance of nurturing and inspiring colleagues.
  • Comfortable using business systems.
  • Commercially astute.

What We Offer:

We offer a comprehensive benefits package, including a competitive salary, 25 days' holiday, income protection, and a range of other perks. We're committed to your career development and offer opportunities for growth and progression.

Join Our Team:

We're looking for talented individuals who share our values and are passionate about delivering exceptional customer experiences. If you're a motivated and results-driven professional, we'd love to hear from you.



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